Правила и условия
- introduction
1.1. When opening an account on the website, visiting or using any section of our club (hereinafter referred to as the Website) You accept the terms and conditions of the site, the rules of any of the games, the terms of promotional activities, bonuses, special offers, and also agree to the privacy policy. All the rules mentioned above are hereinafter referred to as "Conditions". Please read the Terms carefully before accepting them. If for any reason you are not ready to accept the Terms, we ask you not to open an account and/or not to continue using the Website. By continuing to use the Website, you confirm your acceptance of the Terms.
GENERAL TERMS AND CONDITIONS
links
2.1. You use any links provided on the site for informational or advertising purposes at your own discretion and at your own risk. The Company is not responsible for the content of any third-party sites, actions or omissions of their owners, for the content of third-party advertising and sponsorship on these sites. The Website may contain links to other sites that are also outside the Company's control and are not mentioned in the Terms.
CHANGES IN CONDITIONS
3.1. We reserve the right to edit, update and change any Terms and Conditions for reasons related to customer service, as well as for reasons of changing laws and regulations. In case of changes/updates to the Terms, all information will be provided on the Website. The Player is responsible for familiarizing himself with the current Conditions. The Company has the right to make any changes to the operation of the site, to the software and to the provision of services without prior notice to the player, as well as to change the requirements in accordance with current legislation, the fulfillment of which is necessary for access and use of the services.
3.2. In case of disagreement with the changes, you can close your account and/or stop using the Website by fulfilling clause 13 of these Terms. If you continue to use any part of the Website after the effective date of the revised Terms, we consider this to be consent and acceptance of the revised Terms, including (for the avoidance of doubt) any additions, deletions, substitutions or other changes to these Terms.
LEGAL REQUIREMENTS
4.1. The services of the Website cannot be used by persons under the age of 18. The use of the site's services by persons under the age of 18 is a violation of the Terms. The company has the right to request documentary confirmation of the age of the player at any stage to make sure that he has reached the age of eighteen. The Company has the right to refuse to use the service and suspend the player's account if he has not provided documentary proof of his age, or if the Company suspects that a player under the age of 18 is using the service.
4.2. You use the services provided by the Website at your own choice and discretion. You take responsibility for deciding whether the use of the Website's services is lawful in accordance with the applicable laws of your jurisdiction. You understand and accept that online gambling may be illegal in some jurisdictions, and that the company is unable to provide you with legal advice or guarantees regarding the legality of your use of the Website services.
4.3. You confirm, guarantee and agree that the use of the services on the Website complies with all applicable laws, statutes and rules of your jurisdiction. You understand and accept the fact that the company is not responsible for any illegal or unauthorized use of the Website services by you.
4.4. The Player is solely responsible for paying all taxes and fees applicable in connection with any winnings received as a result of using the Website. The player is also responsible for reporting his winnings and/or losses to the relevant authorities, in case the winnings are subject to taxation according to any decisions and acts issued by local legislative, tax or other authorities.
OPENING AN ACCOUNT
5.1. To start using the services of the Website, you must open an account ("Your Account"). To do this, you must specify your email address and choose a password, as well as provide personal information, including your name, date of birth and phone number. The password you have chosen will be used to log in to the system in the future.
5.2. When registering, you must specify your true name. In order to confirm the truth of the data provided by you, the Company reserves the right at any time to request a document confirming your identity (including, but not limited to: a copy of your passport / ID card / or any payment card used). If for any reason you are unable to provide such information, the Company has the right to suspend your account until the required data is provided, and/or permanently close your account if they are not provided.
5.3. You confirm that when registering on the Website, you have provided accurate, complete and reliable information about yourself, and in case of any changes, you will make appropriate corrections to this information. In case of non-compliance with this requirement, the Company may apply restrictions on making transactions, receiving bonuses and/or closing your account.
5.4. If you encounter any problems during registration, or if you have any questions, you can contact the support service by e-mail in the "Contacts" section.
5.5. You can open only one account on the Website. Other accounts opened by you will be treated as a "Duplicate Account" and closed, as well as:
5.5.1. All transactions made from a Duplicate Account are declared invalid;
5.5.2. All bets or deposits made using a Duplicate Account have been refunded;
5.5.3. Any refunds, winnings or bonuses received or made while using an active Duplicate Account will be lost by you. At the request of the Company, you will have to return any funds that were withdrawn from the Duplicate Account.
PROOF OF YOUR IDENTITY; MONEY LAUNDERING PROTECTION REQUIREMENTS
6.1. Taking into account the rights given to you to use the services, you guarantee, confirm, undertake and agree that:
6.1.1. You have reached the age that is legally allowed to participate in gambling according to the laws of your jurisdiction.
6.1.2. You are the rightful owner of the funds in your account. All information provided by you during the registration process and/or at a subsequent time, including within the framework of any transaction, is correct, up-to-date, accurate and fully corresponds to the name(s) on the credit/debit payment card(s) or other current accounts that will be used to deposit or receive funds to your account/from your account.
6.1.3. You are aware, understand and accept the fact that you may lose money while using the services on the Website. You are aware that you are solely responsible for any losses related to the use of the services of this Website. You agree that you use the services solely by your own choice, decision and at your own risk. If you lose, you have no right to make any claims against the Company.
6.1.4. You understand the general rules, methods and procedures for providing services and playing on the Internet. You understand that you are responsible for ensuring that these bets and games are correct. You agree not to commit any actions or actions that may damage the reputation of the Company.
6.2. By accepting the Terms, you agree that the Company may periodically conduct checks, both at its discretion and at the request of third parties (including regulatory authorities) to confirm your identity and contact information ("Verification").
6.3. You agree that the possibility of withdrawing funds from your account during inspections may be limited by the Company.
6.4. The Company has the right to close your account immediately and/or refuse to use the services of the Website if you provide false, inaccurate, misleading and/or incomplete information.
6.5. The Company has the right to suspend your account if it is impossible to confirm that you have reached the age of 18. If, at the time of your participation in gambling-related transactions on the Website, your age was less than Acceptable, then in such a case we disclaim the obligation to refund or otherwise compensate you for the funds in your account:
6.5.1. Your account will be closed;
6.5.2. all transactions made during this time will be canceled, and the funds deposited by you to the account are non-refundable, and will also be considered returned at the expense of the withdrawn funds;
6.5.3. any bets placed by you during this time will be cancelled and non-refundable, and will also be considered refunded at the expense of the withdrawn funds ;
6.5.4. Any winnings accumulated during the period when your age was less than Acceptable will be lost by you, and you will have to return to us all funds that were withdrawn from your account upon request.
USERNAME, PASSWORD AND SECURITY
7.1. After opening an account, your username and password must remain confidential. If you have lost or forgotten your account information, you can restore your password by clicking on the "Remind password" button at the link located below the login window.
7.2. After opening an account, you are fully responsible for the safety of your password. You are also responsible for any actions and transactions carried out on your account and for all losses on your account incurred by you due to the fault of third parties.
7.3. In case of unauthorized access to your account and/or any other security breach, you must immediately notify the Company. You agree to provide evidence of such unauthorized access upon request. Under no circumstances will the Company be liable for any damage suffered by you as a result of misuse of your username and password by another person or for unauthorized access to your Account, regardless of whether they were authorized by you or without your knowledge.
7.4. In case of any questionable activity, the Security Service has the right to request additional account identification.
7.4.1. For identification, you will need to send us a photo of your identity document, such as a passport or ID card, as well as a selfie with the first page of your passport against the background of our site or with the name of the site written on paper. The passport series and number can be colored in the image. If you have topped up your account with a plastic card, you must also send copies of the front and back sides of this card. The first six and last four digits of the card must be visible in the card number (please note that if you have an embossed card number, then the same numbers on the reverse side must be covered as on the front). The CVV2 code must also be filled in. It is also necessary to make a control payment in the amount of 20% of the amount of the ordered transactions.
DEPOSITS, PLACEMENT OF MONEY IN THE ACCOUNT AND WITHDRAWAL OF MONEY FROM THE ACCOUNT
8.1. In order to participate in gambling on the Website, you must place certain funds in your account.
8.2. You confirm and agree that:
8.2.1. The funds that you deposit into your account do not have a criminal and/or illegal and/or unauthorized origin;
8.2.2. You agree not to abandon previously conducted transactions and/or deny/cancel any payments made by you that may cause a refund by a third party in order to avoid any legal liability.
8.3. The Player must deposit funds to his account only from the account/system and/or payment cards that are registered in his name. Funds from third parties, i.e. friends, relatives, partners and/or spouses, are not accepted by the Company. Otherwise, all winnings will be confiscated and refunded.
8.4. All bank charges/commissions, in case of a bank transfer request for withdrawal and refund of funds to the rightful owner, will be covered by the recipient.
8.5. You have the right to use several phone numbers, but with mandatory confirmation of each number, if you replenish your account using the paid SMS service. This number must be specified in your profile. It is forbidden to take any form of loans from a mobile network operator. It is forbidden to make SMS deposits using SMS loans with a negative account balance. If this rule is violated, your account will be blocked without the possibility of withdrawing funds.
8.6. We do not accept cash sent to us. We may use third-party electronic payment processing organizations and/or financial institutions to process both your payments and payments to you only if the terms and conditions of such third-party electronic payment processing organizations and/or financial institutions do not contradict the provisions of these Terms.
8.7. You undertake not to abandon previously conducted transactions, not to cancel them in any other way, not to cancel any money placement operations in your account, and in any such case, you undertake to return and compensate us for such outstanding funds, including any expenses incurred by us in the process of collecting your deposits.
8.8. The Company reserves the right to block your account, cancel any payments made and recover any winnings in case of suspicious or fraudulent cash deposits, including the use of stolen credit cards and/or any other fraudulent activity (including any refunds or cancellations of payments). We have the right to inform the relevant authorities and/or organizations (including credit information agencies) of any payment fraud or other illegal activity. We reserve the right to hire collection agencies to refund payments. Under no circumstances is the Company responsible for any unauthorized use of credit cards, regardless of whether the theft of the credit card was reported or not.
8.9. We may at any time set off any positive balance of your account in favor of any amount that you owe to the Company, including (without limitation) cases of repeated betting or betting, in accordance with clause 5.5, clause 11 ("Collusion, misleading actions, fraud and criminal activity") or paragraph 16 ("Errors and omissions").
8.10. You understand and agree that your account is not a bank account, and therefore, no insurance, guarantees, deposits or other protection tools from deposit insurance or bank insurance systems, as well as any similar insurance systems, apply to it. No interest is accrued on the funds deposited in your account.
8.11. You can submit a request to withdraw money from your account at any time, provided that:
8.11.1. All payments transferred to your account have been checked for unacceptable actions, and no payment has been cancelled or otherwise cancelled;
8.11.2. Any verification actions mentioned in Section 6 have been properly carried out;
8.12. When making an application for cashing out funds, the following points must be taken into account:
8.12.1. The information in your profile must be filled in.
8.12.2. You can withdraw funds from the account only to your personal account details. At the same time, it is necessary to use only one withdrawal method, the use of different withdrawal options is prohibited.
8.12.3. In accordance with the MasterCard rules, we will not be able to refund funds to your MasterCard credit card. Thus, deposits made with a MasterCard credit card will be refunded using alternative payment methods.
8.12.4. The Company does not compensate for conversion costs and other services when withdrawing funds. The bank's withdrawal services range from 5% to 15% of the transaction amount.
8.12.5. You can withdraw from your account an amount equivalent to at least 5,000 and no more than 500,000 Russian Rubles for 1 operation, 3,500,000 Russian Rubles per week and 14,000,000 Russian Rubles per month. If you are playing for large bets, the Company has the right to change the withdrawal dates in your favor.
8.12.6. If you win an amount equivalent to 14,000,000 Russian Rubles or more, the Company has the right to divide payments into monthly payments of 14,000,000 Russian Rubles until the payment of the entire amount without interest payments on the debt. Winnings from progressive jackpots do not fall under these conditions.
8.12.7. The Company is not responsible for any delays in payment processing that occur after the withdrawal request has been processed by our managers. Withdrawal requests are processed seven days a week.
8.12.8. Funds received with the help of a non-deposit bonus cannot be withdrawn until the bonus is wagered. When the wagering of the bonus is completed, the amount of funds is transferred from your bonus balance to the cash balance and can be withdrawn, however, the withdrawal of funds received as a result of wagering without a deposit bonus is carried out only to a registered bank card, to QIWI cards and all similar withdrawals from a no deposit bonus are not carried out.
8.13. The payout period of winnings depends on the amount of funds withdrawn:
Winnings of an amount equivalent to less than 50,000 Russian Rubles are paid within 3 business days after the official request (creation and confirmation of the withdrawal request). The money is transferred to the wallet/the account of the payment system selected by the Client.
Winnings in the amount equivalent from 50,000 to 250,000 Russian Rubles are paid within 5 working days from the date of submitting an official request for withdrawal of funds.
Winnings in the amount of 250,000 Russian Rubles and above are paid within 10 working days from the date of submitting an application for withdrawal of funds.
Regardless of the withdrawal amount, the club administration has the right to verify the funds won. After making sure that there are no failures in the software, as well as the honesty of the winnings, all funds will be transferred to the player's account. Verification may take from 1 to 14 days from the moment of creation of the application for withdrawal of the won amount.
8.13.1 The Client has the right to submit a request for withdrawal of money from the account, provided that he has performed a minimum number of actions to open a withdrawal of funds (specify the current information on the required number of deposits in the support chat).
8.14. We have the right to withhold a commission in the amount of our costs for withdrawing funds that were not involved in the game and were deposited in a separate replenishment transaction.
8.15. Online gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use a payment card to make payments in favor of this site.
TERMS AND CONDITIONS FOR THE 1-CLICK SERVICE
9.1. You agree to pay for all services and/or goods or other additional services ordered by you on the Website, as well as all additional costs (if necessary), including, but not limited to, all kinds of taxes, duties, etc. You are fully responsible for the timely payment of all payments. The payment service provider only ensures that the payment is made in the amount indicated by the Website and is not responsible for the payment of the above-mentioned additional amounts by the user of the Website.
9.2. After clicking the "Payment" and/or "Pay" button, it is considered that the payment has been processed and it is irrevocably executed. By clicking the "Payment" and/or "Pay" button, you agree that you will not be able to withdraw the payment or request its withdrawal. By placing an order on the Website, you confirm and indicate that you are not violating the laws of any state. Additionally, by accepting the provisions of these rules (and/or Terms and Conditions), you, as the owner of the payment card, confirm that you have the right to use the goods and/or services offered on the Website.
9.3. If you use the services of a Website offering such specific services as a gaming service, you provide a legally binding confirmation that you have reached or have already exceeded the age of majority, which is legally permitted in your jurisdiction in order to use the services provided by the Website.
9.4. By starting to use the services of the Website, you assume legal responsibility for compliance with the laws of any state where this service is used, and confirm that the payment service provider does not bear any responsibility for any illegal or unauthorized such violation. By agreeing to use the services of the Website, you understand and accept that the processing of any of your payments is carried out by the payment service provider, and there is no legal right to refund services and/or goods already purchased or other payment cancellation options. If you want to opt out of using the service for the next purchase of the service and/or goods, you can opt out of the service using your Personal Account on the Website.
9.5. The payment service provider is not responsible for the refusal/inability to process the data associated with your payment card, or for the refusal due to failure to receive permission from the issuing bank to make a payment using your payment card. The payment service provider is not responsible for the quality, volume, price of any service and/or product offered to you or purchased by you on the Website using your payment card. When paying for any services and/or goods of the Website, you are primarily obliged to comply with the rules of use of the Website. Please note that only you, as the owner of the payment card, are responsible for the timely payment of any service and/or goods ordered by you through the Website and for all additional costs/commissions associated with this payment. The payment service provider is only the executor of the payment in the amount specified by the Website and is not responsible for any pricing, total prices and/or total amounts.
9.6. In case of a situation related to your disagreement with the above conditions and/or other reasons, we ask you to cancel the payment in a timely manner and, if necessary, contact the administrator/support of the Website directly.
RULES OF THE GAME AND PLACING BETS ON THE SITE
10.1. Before confirming your transaction during the game, make sure that the information about any transaction you make is correct. You are responsible for this.
10.2. The history of your transactions can be obtained by clicking on the "Checkout" link on the Website.
10.3. We reserve the right at any time to partially or completely (at our sole discretion) refuse to conduct any transaction requested by you through the Website if you have violated the Terms. No transaction is considered accepted until you receive confirmation from us. If you have not received confirmation that your transaction has been accepted, you will need to contact customer support.
10.4. You agree that due to technical and other reasons, the casino has the right to reduce any number to hundredths when calculating the amount of winnings.
In this case, the rule applies: in any fractional number, two digits remain after the decimal point, the rest are discarded.
COLLUSION, DECEPTIVE ACTIONS, FRAUD AND CRIMINAL ACTIVITY
11.1. It is not allowed:
11.1.1. Provision of information to third parties;
11.1.2. Fraud, including the use of malware, errors in our software, the use of automated players ("bots");
11.1.3. Using illegally obtained credit or debit card data when depositing funds to your account;
11.1.4. Participation in any criminal activity with criminal consequences;
11.1.5. Entering into or attempting to enter into collusion, and/or intending to participate directly or indirectly in any collusion scheme with another player while playing on the Website.
11.2. The Company reserves the right to suspend, revoke or cancel any payments or winnings related to bonus funds received from the Company (points, bonuses, etc.) if there is suspicion that you are trying to abuse them.
11.3. The Company will take all reasonable measures to exclude, as well as to identify collusions and their participants. Appropriate measures will be taken in relation to them. We are not responsible for losses incurred by you or any other player as a result of collusion, fraudulent activities and other illegal transactions or deception.
11.4. If you suspect that a person is in collusion or is engaged in fraudulent activities, you must inform us about this by e-mail as soon as possible.
11.5. If we suspect you of fraudulent activity, we may at any time, without prior notice, close your access to the services of the Website and block your account. In such a case, we will not be obligated to refund or otherwise compensate you for the funds in your account.
11.6. It is prohibited to use the services and/or the software for any illegal or fraudulent activity. The Company reserves the right to suspend or block your and any other accounts in the system at any time and withhold funds in case of fraud detection.
OTHER PROHIBITED ACTIVITIES ON THE WEBSITE
12.1. The use of profanity, threats, and belittlement towards both players and employees of the Website is not allowed.
12.2. It is prohibited to carry out any actions that may affect the functioning of the site in any form. It is prohibited to distribute viruses or similar malware, any mass distribution of information. It is prohibited to distort, delete or otherwise modify any information contained on the Website.
12.3. It is prohibited to use the Website for commercial purposes, to copy any information without prior agreement with the site administration.
12.4. It is forbidden to hack the security system, try to gain access. In case of such actions, we will be forced to immediately block your account and close access to the site, as well as inform the relevant authorities about this.
12.5. The Company is not responsible and does not compensate for losses in case of monetary losses caused by viruses, attacks, malfunctions of information technology tools when using the Website and/ or downloading any materials posted on the Website and/ or any links located on the Website.
12.6. It is prohibited to sell or transfer accounts between players or intentionally lose chips for further transfer of chips to another player. Intentional loss of chips occurs when there is an intentional loss in order to transfer funds to another user.
VALIDITY AND CANCELLATION OF THE CONTRACT
13.1. You can terminate your account (including deleting your username and password) at any time by sending us an email.
13.2. From the moment you sent us an email requesting the closure of your account until you receive confirmation of the closure of your account, you are responsible for any activity on your account.
13.3. The Company reserves the right to charge a commission or the amount you owe the Company before closing your account. If your account is deleted, blocked or cancelled, the funds that were at the time of closing your account will not be refunded, and no other funds (for example, bonuses, additional points, etc.) will be credited to you or cashed out, and further access to your account will be impossible.
13.4. Based on these Terms and Conditions, in the event of cancellation of your account, neither party has any further obligations towards each other.
13.5. The Company has the right to delete your account (including your username and password) without prior notice if:
13.5.1. For any reason, we have decided to stop providing services in general or specifically for you;
13.5.2. If your account is linked in any way to an account that has been deleted.
13.5.3. If your account is linked to existing blocked accounts. Except as provided in the Terms and Conditions, any balance in your account will be refunded to you within a certain period of time upon your request, after deducting the amount you owe the Company;
13.5.4. You are involved in collusion or trying to hack the system;
13.5.5. You are interfering with the software;
13.5.6. You use your Account for purposes that can be considered illegal under the current law. For example, you are trying to access a Website from a jurisdiction where gambling is prohibited;
13.5.7. You post offensive information on the Website;
13.6. If for an extended period of time (six months or more) Your account remains inactive, and we may close or suspend it without notice. In the event of such closure of the account, the Terms will be automatically canceled starting from the effective date of such cancellation.
